Expert IT Services
and IT Support

Pacific Computer Consultants is happy to provide
expert IT services and comprehensive IT support
to our valued clients. Isn't it time to leave the
technology to the professionals, so you can
get back to running your business?

OUR SERVICES

Managed IT Services

With a flat monthly fee that meets your budget needs, you can trust that all of your IT issues will be covered and resolved quickly. Forget budget blowing IT problems, and because we don’t charge by the hour, you never need to worry about the cost of calling us.

Cloud Services

With comprehensive cloud services and expert implementation, you can take advantage of the latest technologies. Make your workplace more mobile and agile with cloud services.

Business Continuity

Ensure your data backups are both automated and validated. When you no longer rely on human consistency and accuracy for backups, you can rest easy, knowing your data is secure and available when you need it most.

Cybersecurity Services

Don’t wait for an attack to decide how to respond. Your IT provider should provide you with the best network security protection possible while keeping your unique needs and budget in mind.

VoIP Services

Voice Over Internet Protocol (VoIP) enables your employees to make crystal clear phone calls while experiencing the added benefits of the Nextiva VoIP system. With VoIP, you’ll enjoy phone calls, video calls, fax for signatures, and more.

Microsoft 365 Support

With Microsoft 365 support and services, your organization can have an affordable, easy way to scale your business infrastructure quickly, boost productivity, and save money. With powerful collaboration tools that allow employees to share and edit documents from any internet-enabled location across the globe, you can truly do business anywhere at any time.

FOR EVERY TECHNOLOGY HURDLE THAT HOLD YOUR BUSINESS BACK,
THERE'S A SOLUTION

Cyber Security Threats
Knocking at the Door

Too many small businesses mistakenly think they won’t be the target of a ransomware attack — and then aren’t prepared to respond when it happens. You can be prepared for the worst, and expect the best, with cybersecurity services that shield your data and protect your business’s reputation.

Inefficient
Technologies

Two of the biggest mistakes companies make are having the wrong tech and not taking advantage of the tech at their disposal. We’ll work with you to assess the systems you’re using, recommend technologies that can streamline operations, and support you every step of the way.

Repeat IT Issues &
Long Response Times

There’s nothing more frustrating than having to fix the same issue over and over again. If your IT company is repeatedly working on the same problem, then they’re not solving the issue. Instead, you deserve to have targeted, effective fixes that work today and for the long-term.

EXPECT THESE BENEFITS WHEN YOU CHOOSE
PACIFIC COMPUTER CONSULTANTS

You'll Have the Best IT Company for Small Business by Your SIde

You deserve white-glove service and the extensive experience that our technicians have to offer. Your applications need to work together harmoniously so you can provide top-level service to your clients. We understand that you have many demands on your time and resources, so we’ve built our service to be best-in-class.

Total IT Ownership - No Excuses, No Finger Pointing

Our “own it all” strategy means we’ll support your ENTIRE network and own any problems with outside vendors (internet, phones, etc.) to eliminate communication gaps, project delays, incorrect setups and “that’s not my problem” finger-pointing. That means the only thing you’ll hear from us is “we’ll take care of it” (never “that’s not our fault/problem”), and then we’ll do what we said we would. What a concept! EASY.

Reduced Cybersecurity Risk
We can’t guarantee you’ll never face a cyber attack, but we can help you become a smaller target. Plus, should a cyber attack ever take place, you will be ready to respond quickly & effectively.
No Geek-Speak Guarantee with Friendly, Competent Techs

We’ll explain what’s wrong and what’s needed in plain English. Our techs will never talk down to you or make you feel stupid for asking questions or not understanding what they’re talking about. Every team member receives yearly customer service training in addition to technical training.

All Support Requests are Treated as a Top Priority

You want a fast response time, and we think you should get it. We respond to any support request as quickly as possible so you aren’t waiting around for hours – or perhaps days – to get a problem resolved. We provide our Best Effort to all support requests, regardless of business size. No more waiting for an onsite technician to visit or for a pre-determined amount of time because your problem is not viewed as important.

Security-First Mindset from Your Technology Partner

Imagine being able to focus on running your business instead of trying to solve your tech problems. We’ll help you keep your tech up to date and ensure you’re getting the most out of the tech you have.

YOU DESERVE A CURE FOR YOUR IT HEADACHES, NOT A BAND-AID

Switching is as EASY as 1-2-3

We'll Conduct a
Security Audit

The first step is an expert assessment by IT and tech security experts, with a focus on your current security strength. There will be a series of questions and an easy 5-10 minute test. Part of this process provides a view into what an attacker would see if they got into your computer. When those vulnerabilities are identified, we’ll know exactly how to reduce your risk. Once the assessment is completed, we’ll show you those potential security risks and give you our recommendations for building your defense against cyber threats.

We'll Shore Up Your Defenses & Business-Critical Challenges

Next, the agreed-upon, budget-friendly IT security plan is launched. All necessary data and contact information is gathered and we’ll begin to order and install security tech that allows your company to work more safely and efficiently. Firewalls and other security programs will be installed. Training will be provided to your team to identify and avoid sophisticated cyber threats.

We'll Optimize Your IT So It's Ready to Carry You Into The Future

Once you’re secure and equipped to respond to cyber risks, an IT road map is built that will carry your company into the future. You can expect a deep-dive audit that will make your operations compliant with industry standards and that will set you up for success.

YOU'VE INVESTED SO MUCH INTO GROWING YOUR COMPANY

TO HAVE ALL THAT WIPED AWAY BY A CYBERCRIMINAL WOULD BE DEVASTATING.

You deserve a cure for your IT headaches, not a band-aid. This is why we have spent almost 20 years servicing customers in the San Francisco Bay and Pittsburgh areas. Our technicians hold the most up-to-date certifications on expert IT solutions and cybersecurity for small to medium-sized businesses.

We understand how hard you have worked to build your company. We also know that having that hard work wiped away by a cybercriminal is devastating. We will assess your current security realities and identify areas of improvement. While we install state-of-the-art security programs, we’ll provide training that equips your team to identify cyber threats and avoid falling for their tactics.

Stop worrying about downtime, financial loss and a damaged reputation. Instead, stay in control of your business with expert, responsive IT support and cybersecurity.

TESTIMONIALS

CERTIFICATIONS

Call Us

Support: 925-215-3559
Sales: 925-693-7094

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