With a flat monthly fee that meets your budget needs, you can trust that all of your IT issues will be covered and resolved quickly. Forget budget blowing IT problems, and because we don’t charge by the hour, you never need to worry about the cost of calling us.
OUR SERVICES
Managed IT Services
Cloud Services
With comprehensive cloud services and expert implementation, you can take advantage of the latest technologies. Make your workplace more mobile and agile with cloud services.
Business Continuity
Ensure your data backups are both automated and validated. When you no longer rely on human consistency and accuracy for backups, you can rest easy, knowing your data is secure and available when you need it most.
Cybersecurity Services
Don’t wait for an attack to decide how to respond. Your IT provider should provide you with the best network security protection possible while keeping your unique needs and budget in mind.
VoIP Services
Voice Over Internet Protocol (VoIP) enables your employees to make crystal clear phone calls while experiencing the added benefits of the Nextiva VoIP system. With VoIP, you’ll enjoy phone calls, video calls, fax for signatures, and more.
Microsoft 365 Support
With Microsoft 365 support and services, your organization can have an affordable, easy way to scale your business infrastructure quickly, boost productivity, and save money. With powerful collaboration tools that allow employees to share and edit documents from any internet-enabled location across the globe, you can truly do business anywhere at any time.
FOR EVERY TECHNOLOGY HURDLE THAT HOLD YOUR BUSINESS BACK,
THERE'S A SOLUTION
Cyber Security Threats
Knocking at the Door
Too many small businesses mistakenly think they won’t be the target of a ransomware attack — and then aren’t prepared to respond when it happens. You can be prepared for the worst, and expect the best, with cybersecurity services that shield your data and protect your business’s reputation.
Inefficient
Technologies
Two of the biggest mistakes companies make are having the wrong tech and not taking advantage of the tech at their disposal. We’ll work with you to assess the systems you’re using, recommend technologies that can streamline operations, and support you every step of the way.
Repeat IT Issues &
Long Response Times
There’s nothing more frustrating than having to fix the same issue over and over again. If your IT company is repeatedly working on the same problem, then they’re not solving the issue. Instead, you deserve to have targeted, effective fixes that work today and for the long-term.
EXPECT THESE BENEFITS WHEN YOU CHOOSE
PACIFIC COMPUTER CONSULTANTS
You'll Have the Best IT Company for Small Business by Your SIde
You deserve white-glove service and the extensive experience that our technicians have to offer. Your applications need to work together harmoniously so you can provide top-level service to your clients. We understand that you have many demands on your time and resources, so we’ve built our service to be best-in-class.
Total IT Ownership - No Excuses, No Finger Pointing
Our “own it all” strategy means we’ll support your ENTIRE network and own any problems with outside vendors (internet, phones, etc.) to eliminate communication gaps, project delays, incorrect setups and “that’s not my problem” finger-pointing. That means the only thing you’ll hear from us is “we’ll take care of it” (never “that’s not our fault/problem”), and then we’ll do what we said we would. What a concept! EASY.
Reduced Cybersecurity Risk
We can’t guarantee you’ll never face a cyber attack, but we can help you become a smaller target. Plus, should a cyber attack ever take place, you will be ready to respond quickly & effectively.
No Geek-Speak Guarantee with Friendly, Competent Techs
We’ll explain what’s wrong and what’s needed in plain English. Our techs will never talk down to you or make you feel stupid for asking questions or not understanding what they’re talking about. Every team member receives yearly customer service training in addition to technical training.
All Support Requests are Treated as a Top Priority
You want a fast response time, and we think you should get it. We respond to any support request as quickly as possible so you aren’t waiting around for hours – or perhaps days – to get a problem resolved. We provide our Best Effort to all support requests, regardless of business size. No more waiting for an onsite technician to visit or for a pre-determined amount of time because your problem is not viewed as important.
Security-First Mindset from Your Technology Partner
Imagine being able to focus on running your business instead of trying to solve your tech problems. We’ll help you keep your tech up to date and ensure you’re getting the most out of the tech you have.
Switching is as EASY as 1-2-3
We'll Conduct a
Security Audit
Security Audit
The first step is an expert assessment by IT and tech security experts, with a focus on your current security strength. There will be a series of questions and an easy 5-10 minute test. Part of this process provides a view into what an attacker would see if they got into your computer. When those vulnerabilities are identified, we’ll know exactly how to reduce your risk. Once the assessment is completed, we’ll show you those potential security risks and give you our recommendations for building your defense against cyber threats.
We'll Shore Up Your Defenses & Business-Critical Challenges
Next, the agreed-upon, budget-friendly IT security plan is launched. All necessary data and contact information is gathered and we’ll begin to order and install security tech that allows your company to work more safely and efficiently. Firewalls and other security programs will be installed. Training will be provided to your team to identify and avoid sophisticated cyber threats.
We'll Optimize Your IT So It's Ready to Carry You Into The Future
Once you’re secure and equipped to respond to cyber risks, an IT road map is built that will carry your company into the future. You can expect a deep-dive audit that will make your operations compliant with industry standards and that will set you up for success.
YOU'VE INVESTED SO MUCH INTO GROWING YOUR COMPANY
TO HAVE ALL THAT WIPED AWAY BY A CYBERCRIMINAL WOULD BE DEVASTATING.
You deserve a cure for your IT headaches, not a band-aid. This is why we have spent almost 20 years servicing customers in the San Francisco Bay and Pittsburgh areas. Our technicians hold the most up-to-date certifications on expert IT solutions and cybersecurity for small to medium-sized businesses.
We understand how hard you have worked to build your company. We also know that having that hard work wiped away by a cybercriminal is devastating. We will assess your current security realities and identify areas of improvement. While we install state-of-the-art security programs, we’ll provide training that equips your team to identify cyber threats and avoid falling for their tactics.
Stop worrying about downtime, financial loss and a damaged reputation. Instead, stay in control of your business with expert, responsive IT support and cybersecurity.
TESTIMONIALS
Knowing We’re in Good Hands
The great thing about working with Pacific Computer Consultants is the comfort of knowing that if something happens on our computer system, we are in good hands! We are a manufacturing company and deal with production issues daily. When it comes to computer issues, we are happy to leave those problems in the hands of the PCC specialists.
Being familiar with our systems and our needs makes this small firm far superior to the larger firms. They are on top of the latest upgrades and keep our system up to date making it safer, easier and more secure than ever before.
I am so pleased to be working with David and his crew!
Karen Beato, VP Production
GM QUARTZ
Available, Responsive and Competent
As a boutique law firm we have high demands on our time and resources. Switching to Pacific Computer Consultants has saved us from quarterly server downtime and money lost.
Luckily, PCC knows everything about the tech-side, and they also understand the business-side of our world as well. They keep our computers and servers up and running and are incredibly responsive whenever the inevitable curveball gets thrown our way.
You’ll be hard-pressed to find better quality and service. PCC knows their stuff, they care about doing it well and keeping their clients happy. They have never let us down!
PCC delivers!
-Andrew T Mortl, Esq., Partner
Glynn, Finley, Mortl, Hanlon & Friedenberg, LLP
Professional, Convenient and Readily Available
Dave’s IT army is amazing! They have been reliable, responsive, and convenient.
Compared to PCC, our last IT techs came into our office and spent hours trying to resolve issues that the PCC team can fix remotely and with speed. The billing was not consistent which would result in random large bills. Since switching to PCC, accounts payable is consistent which Mr. Becker, our owner, appreciates. I think that PCC’s ability to remote in and fix tech issues with quickness is a huge plus!
The team’s top-notch IT competence combined with the convenience of their easy ticketing system provides a reliable well-oiled machine.
If you are considering PCC and are on the fence, all I can say is DO IT. You won’t regret it.
Breanne Edwards, Paralegal
Law Offices OF Leonard S Becker, APC
IT That Won’t Impact Your Day
When I come into the office, I don’t want to have to worry about having IT problems. I want to turn on my computer and know that it will work. Pacific Computer Consultants makes that want a reality. They provide peace of mind by promptly fixing issues whether it is network related or individual workstations, keeping everything running smoothly.
PCC proactively works to prevent issues so we can have a seamless IT experience.
If you are looking for an IT solution that works and doesn’t impact your day, choose PCC.
-Denae Budde, Managing Shareholder
Budde Law Group
After 15 Years, Multiple Upgrades, and 2 Office Moves- PCC Still Delivers!
After working with Pacific Computer Consultants for 15+ years and having them move our computer network TWICE, I have come to completely trust their recommendations. Since switching to PCC, downtime and serious IT problems are a thing of the past. Plus, they save us the time and headache by interacting with our vendors on our behalf to ensure we are always up and running smoothly.
When it comes to upgrades to our system, I know that they have our best interest at heart. They always have a relevant, legitimate reason for their suggestions and never recommend something simply for a quick buck.
The investment we make each month for them to handle our computer networks is just that- an investment. I do not even think about the dollar amount on the invoice because of the value they consistently deliver.
Michelle Ferber, Managing Shareholder
Ferber Law, A Professional Corporation
PCC Understands That Every Minute Counts
One of the major benefits we have found working with Pacific Computer Consultants is their Vendor Management Services. Having PCC handle the communications with our vendors eliminates downtime and has made vender “finger-pointing” a thing of the past. They speak to the vendors in their jargon and then come back to us and explain it in terms that we can understand. They take the time to explain the full solution and business implications for our firm.
-Sharon Everson, Administrative Assistant
Law Offices of Donnelly, Nelson & Depolo
CERTIFICATIONS
